Problem. Solution. Result.
We partner with our clients to make IT easy. But don’t just take our word for it – read the testimonials below.
Testimonials
“Step Fwd IT’s personalised approach to our IT requirements has provided significant benefits to our business. The collaborative approach, together with a supportive, friendly customer service team has been impressive.”
“The support provided by Step Fwd IT is prompt, efficient, and responsive. Whether it's addressing minor issues or implementing major upgrades, their support team is always readily available to provide timely assistance, minimizing downtime and disruption.”
“Step Fwd continues to provide outstanding tech services to our team, attending to our requests within a short time frame and always talking us through any issues we have with ease and patience. Very knowledgeable team.”
“Step Fwd IT have been looking after our IT for a number of years and we couldn't be happier with their service. If we have had any IT issues they've rectified them immediately plus they are very proactive in ensuring everything is running perfectly on a monthly basis.
All in all, I can't recommend Step Fwd IT highly enough to any business seeking an external IT partner.”
“Step Fwd IT is an exceptional technology consultancy and development firm that offers reliable and expert services. They understand their clients' business needs, goals, and IT budget, delivering real insight-driven value. Their commitment to service, expertise, and hands-on experience is evident in the quality of their work."
“A couple of months back we had an urgent IT requirement, and so a quick call out to some trusted business partners led us to Step Fwd IT. Within 24 hours Chris and his team were meeting us in our office and 24 hours later we had support on the floor. Our systems were reviewed in full, security and hardware upgraded, and IT risks identified. We now feel that with Step Fwd IT, our future ambitions and our IT systems are aligned."
“Been working with Step Fwd IT for a number of years now.
Exceptional knowledge and service.
They came in at a time where we were being mucked around with another IT company - cleaned it all up and made it completely effortless and seamless for us."
They came in at a time where we were being mucked around with another IT company - cleaned it all up and made it completely effortless and seamless for us."
“The Step Fwd IT team has exceeded our expectations across the board.
We started the search for an IT service provider hoping to find a team we can work with, after just a few months it’s clear we have found a partner that understands us and has become part of our team.”
We started the search for an IT service provider hoping to find a team we can work with, after just a few months it’s clear we have found a partner that understands us and has become part of our team.”
“I highly recommend Step Fwd IT to any business in need of reliable and efficient IT support. Their technical expertise, exceptional customer service, and commitment to excellence make them the ideal partner for any organization. They have consistently exceeded our expectations.”
We develop highly collaborative client relationships that put trust and understanding at the heart of our approach.
Principal Mark Brockhus &
Deputy Principal Jodie FitzGerald
Deputy Principal Jodie FitzGerald
Salesian College Sunbury
Case Studies
We enjoy working with all sorts of sectors, from financial to automotive and from education to healthcare. Read the case studies to learn more about our sector expertise.
Healthcare
IT solutions provide the healthcare sector with instant access to patient information, and an ability to work seamlessly across facilities, devices, and networks.
Real Estate
Real estate is a dynamic and ever-changing industry that connects with an international audience. Step Fwd IT has helped to digitise modern businesses, delivering state-of-the-art and honest solutions to increase productivity and provide a foundation for success.
Education
With Bring Your Own Devices (BYOD) now an increasingly common form of delivering teaching outcomes, poorly resourced school IT departments can find it a challenge to accommodate a diverse array of technology platforms.
Automotive
The automotive industry is fast-paced, but largely dominated by aging technologies and a lack of innovation. Step Fwd IT helps a range of dealerships to successfully leverage best practice IT into current and future business success.
Financial & Professional Services
The modern financial and professional services sector relies on IT to facilitate a range of functions, from electronic funds transfers to offsite data storage. While this has transformed the way the industry does business, it also poses risks associated with security and system performance.