// IT Managed Services

  • Is this you:
  • Rely on Computers to perform day-to-day tasks

  • Don't have an IT help desk or support person on staff

  • Have existing systems that don't talk to each other

  • Value your money and your staff's time

We deliver more than efficiency – our goal is to step up your profitability.

Your IT systems are at the very heart of your business. When they’re running smoothly, so is your organisation. When your IT systems are operating quickly and efficiently, so are your staff. But at Step FWD IT, we do more than ensure your systems are performing well - we take them another step forward - identifying opportunities within your particular systems to produce new efficiencies. We look for improvements in your overall business processes, system-linking opportunities, and better practices that will save you money.

It’s the difference between Step FWD IT and other providers, and it’s a big difference.

We offer a fixed monthly fee, with no hidden fees or charges. Complete 24 x 7 x 365 support.

Not all businesses are the same, and neither are our solutions. Our EASY & RELIABLE solutions are TAILORED to the needs of your business – providing as much, or as little IT support as you require.

With us in your corner gearing your IT systems for better profitability, you’re free to focus your energy on the main game - running your business.

Our Core IT Managed Services

It's an important step forward for your business - and your bottom line. Just call us – we’ll tell you more!

Technical
Support

  • Providing your infrastructure with improved network systems, application uptime and performance
  • Unlimited 24 x 7 x 365 onsite and remote support

Infrastructure
Monitoring

  • Proactive Maintenance of PC’s, Servers, Printers, all IT devices
  • Backups Monitoring, Maintenance and Restorations

Fixed Cost Computer & Server Maintenance

  • Detailed Monthly Management Reports
  • Quarterly Meetings with an Account Manager

Risk
Mitigation

  • Complete Transparency
  • Peace of Mind

All Services

  Features Benefits

Disaster Recovery

We provide the protection of a disaster a recovery program & manage risk, without interrupting productivity. We ensure your systems & staff can perform the immediate recovery of your vital IT operations & data backup, should a disruption occur.

Cloud Computing

We smoothly transition your organisation, with the right cloud solution, to cloud computing systems with minimised risk. We make sure your risk is minimised and make the adoption of cloud computing fast and easy for your team.

Computer & Server Maintenance

It can be frustrating finding the right experienced computer and network support for your particular business. Step FWD IT ends this problem. Our highly qualified and capable team are ready to help. We perform all IT aspects of IT Support on-site or remotely, allowing your business operations to run smoothly.

IT Managed Services

For a fixed monthly fee, we take care of all your IT requirements. Your IT devices are protected and maintained 24x7x365. We provide your networks with increased up-time, whilst providing you with complete transparency and peace of mind.