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Katrina Jones – Administrative Assistant

Katrina comes to us with a background in I.T. having formerly worked as an Analyst Programmer for a financial software company.  She has experience providing software solutions and support to clients from various industries in Australia and in the UK.  Delivering excellent customer service is a passion which comes from her time spent as a teller for the National Australia Bank, before starting on her I.T. journey.

During a long absence from her career to raise two children, Katrina volunteered for a number of organisations in an administrative capacity to keep her skills current.   This included helping out as a secretary for a kindergarten committee, establishing a School Banking program for her son’s primary school and undertaking a Website Administrator/ Database Manager role for a local basketball club.  She also dabbled in a home business for a time until life got too busy with the arrival of her second child.

Having been born in England, you will notice an accent even though she has been living in Australia since she was eleven.  She does barrack for the English soccer, cricket and rugby teams but don’t hold that against her!

Katrina is very excited to be joining the team at Step Fwd IT and looks forward to the next phase of her career.  She brings with her enthusiasm, professionalism and a keen interest in providing dependable support to her peers and Step Fwd IT’s many and varied clients.